Shipping and Returns
Typically, orders are shipped within 48 hours of receipt. If, either the item or the finish you requested is back ordered, we will contact you by email to discuss your options.
All online orders are not charged for shipping by First Class Mail. If you wish to have expedited service, just check the box. If your order value is greater than $100, we will ship priority mail. We will send you a notice when we ship and you can go to the tab Track My Order to see where your order is. You will need your order# and the email address you used when you placed the order.
International Orders: Once you enter your address, shipping charges should post- we do charge for international orders. If you don't see your country listed, please contact us at firstname.lastname@example.org
If for any reason, you are not pleased with your purchase, you have 14 days for a full refund. Beyond that and up until 30 days, we will issue a gift card for the full amount. Please return in a padded envelop or the original box and mail to:
Athena Designs, Inc
1820 West 220th Street, Suite 200
Torrance, Ca. 90501
Damages: We do offer a 7 year guarantee on sterling and vermeil items and 90 days for fashion items. We will issue a call tag for the first 6 months after purchase if there is a damage or defect. Just email us at customerservice.com
Thank you for shopping with us!